# Accounts keep reconnecting

Steps to debug:

1. Check if there's a disconnect reason. This reason oftens tells you what the issue is.
2. Check if the server IP and version you typed is correct. You can always try and connect with the exact inputs on normal Minecraft and see if that works.
3. Does the accounts connect fine with the [local client](/get-started/getting-access-local-client.md)?
   1. Yes: Then the server probably has a [half or full proxy block](#user-content-fn-1)[^1]. Tier 3 bypasses this.
   2. No: Then it probably doesn't work with normal Minecraft. If that's the case, then it's probably a server issue.&#x20;

If it works fine with normal Minecraft, try asking in our [Discord server](https://discord.gg/afk-console-client-1001858472234725396). Create a support ticket with all details like:

* Server IP.
* Server version.
* Disconnect reason.

[^1]: A full proxy block usually says "You can't join the server using a VPN" while a half-block doesn't say anything about VPN's.


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